(Photo by Matthew Mullenweg, WordPress founder and officer, when he flew in to Davao from Manila Sept. 3, 2008, right-clicked from his blog and blogpost at    http://ma.tt/2008/09/day-in-davao/        September 3rd, 2008 )
      WordPress replied to my email in a matter of four hours.  It sounded like a person and not a machine. They said they checked; and the request from PayPal that i made, and that was getting through, was for the right amount (it means i am not making any dumb mistake in filling up a form, it’s not me!), and that it wasn’t them but either PayPal or the bank. [But my bank here said what was getting through was one dollar in their records as PayPal default, and it was either the merchant (WordPress) or PayPal.] Sus Ginoo. Anyway, WordPress said  i could get in touch with PayPal (i’d already done that) or use another card. Just between the two of us, i think it should be WordPress that should be getting in touch with PayPal because they have a contractual relationship with PayPal and they might want to find out why someone who wants to pay them is not able to get through to PayPal but i guess it isn’t worth their time unless they’re losing lots. Anyway, that’s so we could rule out BOTH PayPal and WordPress, and i could file a complaint against the bank. I don’t know what’s going on. Maybe another card. (then later file a complaint after solving this.)    it’s just an initiatory pleading, why shouldn’t i? I just need to complete the electronic trail, for my file.  i know i’m being petty, i’m glancing at the TV at some infants being abused; i just need to solve this, okay,  can’t leave puzzles. just a little while more. hwag na kayo galit.

        the reply from WordPress:

 
   xxxxxxxxxx
 Donncha – WordPress.com to me

       Quote “Hi there,

      Quote “I checked and it looks like Paypal requests the normal $20 payment, not $1. You can rule out WordPress.com as the source of this problem. It’s either Paypal or your bank. Do you have another credit card? Perhaps a friend would pay with their card?

        Quote “You could also contact Paypal and ask about the transaction, but I don’t know how long they will take to deal with your query unfortunately.

 Donncha” closed-quote.

 

 

 

3 thoughts on “WordPress replied in a matter of hours (btw, if i’m not here after Sept. 18, i’m in www.2marichulambino.wordpress.com)

  1. Hi, I don’t know if this applies to you. In my experience some online merchants request a payment of $1 just to check if the account number they’ve been given is legitimate. If that test transaction works, then they reverse the $1 payment and request the full amount. Sometimes there’s a lag of a few days before the test and the actual transaction.

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  2. Hi Karen! Thanks for writing, I’ll do what i can. Or maybe fly to LA then to San Francisco to pay them manually? Then babysit someone to earn enough to fly back home. Or maybe just use another card as the merchant suggested. Thanks for writing! – marichu

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